RdyToGo Web Design, fast WordPress websites, SEO Logo
The Importance of Google Reviews
RdyToGo Web Design, Marketing, and Branding Myrtle Beach
News post

The Importance of Google Reviews

woman designing image on a laptop

In this post

So you’ve started your new local business, all the paperwork is done and you are ready to take on the responsibility of being your own boss. But how will you get the word out? Typically, one way of letting people know you exist as a business is setting up a website and advertising how you’re […]

About our web design agency

Our mission is to help entrepreneurs #BetterTheWorld.

We use web design, branding, SEO & marketing, fast static WordPress hosting, business automation systems, and tech and web training to help and empower entrepreneurs to succeed.

The story

So you’ve started your new local business, all the paperwork is done and you are ready to take on the responsibility of being your own boss. But how will you get the word out? Typically, one way of letting people know you exist as a business is setting up a website and advertising how you’re better than the competition. Voila, this means you’re now accessible through Google. That could be true, but if you’re not on the first page for what people are looking for then it won’t matter. Google analyzes not just your content and traffic but also your reviews.
Google Reviews affects both the search results for your business and the potential growth of customer engagement that you could be missing out on. Whether you have small business or a large corporation, a Google search could be the first encounter with a new customer.

Working on laptop

Here are some of the things you need to do.

Verifying your business

The first thing you need to accomplish is setting up your Google+ page, getting familiar with the ins-and-outs of the layout. The second thing you need to do is verify your business using Google My Business. This process involves setting up the location and confirmation of your business. After this process Google will send you a verification code either by postcard or phone. Google also provides a help page for more information on Google My Business.

The Review Process

Once you’ve claimed your business, next comes the review process. These reviews are a guidelines from your customer feedback on how you can improve as a business. Be open minded, negative reviews can help you lead to a better customer experience. Let’s say, for example, your staff isn’t being sociable enough to customers, you can use that opportunity to encourage the staff to be more outgoing and friendly with a small, hands-on lesson. Remember that there is no bad press, as long as you can ask customers to leave a review. Customer reviews promote a willingness to improve by getting customers involved.

Working on laptop

Man staring at computer

People at desk working

Asking the Customers

Getting good reviews can feel rewarding for your efforts, it demonstrates that your business is doing well and looks good for your search results. This does not mean you should ignore any negative feedback. These reviews are obstacles for a business to grow and generate better customer satisfaction. To overcome these you need to engage the customer directly, ask them what you can do next time to improve their overall satisfaction. Your efforts to engage both positive and negative comments will show that you are willing to get to know them as an individual. However, refusing not to reply is worse than not responding at all. If you do not reply, this shows you are unwilling to cooperate and lack customer interest.

Guy reading a newspaper

Promote your Google+ page

This can be done at your business or your other social media channels. In the example of a restaurant, you could have a link to your Google+ page on your menu or for a hotel, you can leave a note asking how their experience can be improved. If you have a Twitter or a Facebook page, then promote your Google+ page there as well by asking your followers how your business can improve. You especially want to make sure that your website has a call-to-action that encourages visitors to leave a review. Make sure that their time is worth the effort. Reward your customers such as offering a discount for their next visit, but do not provide offers on discounts for proof of reviews. This violates Google’s policies and they will remove your business.
By now you should understand the importance of Google reviews. It reflects your customer satisfaction rate and your willingness to engage in customer interest. A little effort can lead to a big change.

You might also enjoy

5 Alarm Pizza Company

Our client wanted to create a unique catering business that no other competition had done before, create a pizza catering food truck made from an actual fire truck. They wanted to create a fun, memorable catering experience for people unlike anywhere else. They wanted to keep the website clean and

Palmetto Literacy Council

Palmetto Literacy Council is a non-profit organization dedicated to teaching literacy to children, students, and adults who are in need of proper reading and writing. They are a local South Carolina organization that works hard to bring up the reading standards for the state and spread the word about the

Imperial Dog Walking Service

Imperial Dog Walking Service was a start-up business with the goal of creating a dog walking service fit for royalty. Our client wanted the whole deal of business cards, mailers, loyalty cards, t-shirts designs, and even a car decal. The first thing our client needed was a logo, they wanted

Top five things people ask about us

The four best reasons to choose us

Our Passion

We all have a reason why we get up in the morning and do what we do. Our passion for helping entrepreneurs #BetterTheWorld is what drives us.

Our Approach

While we could do what everyone else is doing, we choose to set a different bar.  We favor compelling storytelling and high design standards.


We are not interested in a quick fling to make profit. Yes, we do need income. But, what we want are long term clients that trust in the process and stable growth.

We are local

We are local and want to work with local people. We are not cutting costs by hiring foreign or remote labor that’s difficult to communicate with.

Our pricing is reasonable


We are not the expensive option, nor the cheap option. We provide high quality with competitive prices.


People hate surprises. Our billing is clear and you will know what to expect before you are billed.


There are many ways to accomplish the same task. We will find something that works with your budget.

We have proven ourselves as trustworthy

Online reviews

Independant reviews on Google are difficult to get and are verified. Our client’s have spoken.


Our client’s have provided written testimonials for our use to prove that we did what was promised.

You can find testimonials on each service page of this website.


See for yourself some samples of our work. You can see and verify the quality of our workmanship.

We would love to talk with you

Phone / Email

Call us at 888-705-3403 or use our contact form. We will respond quickly. You deserve it.

Get Estimate

Get a free estimate for your next project. Our short form has only seven questions.

Get support

We offer paid support and complimentary support for clients with maintenance plans.

Meet us

Let’s meet over an online video call. Get to know us and see if we are good for you.