PLEASE READ THIS UNIVERSAL TERMS OF SERVICE AGREEMENT CAREFULLY, AS THIS AGREEMENT IS THE FOUNDATION OUR VARIOUS OTHER SERVICE AGREEMENTS AND CONTRACTS.
This Universal Terms of Service Agreement (this Agreement) is between:
The terms RdyToGo, we, us, and our refer to RdyToGo, LLC, a limited liability company incorporated under the laws of the State of South Carolina, with its registered offices at 4015 Belle Terre Blvd, Unit 1505, Myrtle Beach, SC, 29579, United States of America.
We operate several websites (our websites), and provide various services and products (the Services) and software (our software) as described below:
Our websites include but are not limited to: (1) https://rdytogo.com, (2) https://fireboltweb.com, (3) https://rdymenu.com, (4) https://meteorforms.com, (5) https://pro-how.com, (6) https://tradekit.com, and (7) https://effypop.com.
The various services we offer range widely across the following categories, including but not limited to: (1) web, print, and graphic design, (2) branding and identity, (3) traditional marketing, online marketing, SEO, and social media, (4) information technology services and computer repair, (5) business systems and consulting, (6) training and educational courses, (7) blogging, copywriting, and editing, (8) advertising and promotions, (9) software, app, plugin, and extension development, (10) web hosting (we resell), (11) research and development, (12) data analytics and strategy, (13) video production, and (14) entertainment.
In order to provide our websites and the Services we also provide software, platforms, mobile applications, and web applications to you.
The terms you and your refers to:
Nothing in this Agreement shall be deemed to confer any Third-Party rights or benefits.
Our websites, the Services, and our software are available to you ONLY if you can form legally binding contracts under applicable law.
By using our websites, the Services, and our software, you represent and warrant that you are:
If you are entering into this Agreement on behalf of a corporate entity or organization, you represent and warrant that you have the legal authority to bind such corporate entity or organization to the terms and conditions contained in this Agreement.
If, after your electronic acceptance of this Agreement, we find that you do not have the legal authority to bind such corporate entity or organization, you (the individual) will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations.
We shall not be liable for any loss or damage resulting from our reliance on any instruction, notice, document, or communication reasonably believed by us to be genuine and originating from an authorized representative of the corporate entity you claimed to represent. If there is reasonable doubt about the authenticity of any such instruction, notice, document, or communication, we reserve the right (but undertake no duty) to require additional authentication from you.
You (the individual who falsely claimed to represent a corporate identity or organization) further agree to be bound by the terms of this Agreement for transactions you entered into, and the Services, products, and courses you have used, whether or not authorized by the corporate entity or organization.
This Agreement is made effective any time you: (1) visit one of our websites, (2) subscribe to the Services, (3) purchase one of our products or courses, (4) use our software, or (5) execute one of our agreements or contracts (whether on paper or with electronic acceptance.)
Both parties agree to all terms, conditions, definitions, disclosures, and disclaimers of this Agreement.
If you do not agree, you must discontinue or terminate your use of our Services, our software, and our websites.
The purpose of this Agreement is:
We may, in our sole and absolute discretion, change or modify this Agreement, and any policies which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to our websites. Your use of our websites, our software, or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) our websites, our software, or Services.
In addition, we may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep the information in your account that is on file with us (Account) current. We assume no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate email address. In addition, we may terminate your use of our Services, our websites, or our software for any violation or breach of any of the terms of this Agreement by you. WE RESERVE THE RIGHT TO MODIFY, CHANGE, OR DISCONTINUE ANY ASPECT OF OUR WEBSITES, OUR SOFTWARE, OR THE SERVICES, INCLUDING WITHOUT LIMITATION PRICES AND FEES FOR THE SAME, AT ANY TIME.
Below is a list of definitions used in this Agreement, our Service Agreements, and any of the Agreement’s attachments, annexes, or schedules.
In order to access some of the features of our websites and our software, or use some of the Services, you will have to create an Account. You represent and warrant to us that all information you submit when you create your Account is accurate, current, and complete, and that you will maintain your Account information. If we have reason to believe that your Account information is untrue, inaccurate, out-of-date, or incomplete, we reserve the right, in our sole and absolute discretion, to suspend or terminate your Account.
You are solely responsible for the activity that occurs on your Account, whether authorized by you or not, and you must keep your Account information secure, including without limitation your customer login, password, payment method(s), and support passphrase. For security purposes, we recommend that you change your password and support passphrase at least once every six (6) months for each Account. You must notify us immediately of any breach of security or unauthorized use of your Account. we will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be liable for any loss we or others incur caused by your Account, whether caused by you, or by an authorized person, or by an unauthorized person.
Your use of our websites, our software, and the Services, including any content you submit, will comply with this Agreement, any applicable Service Agreement or policy that may apply to your Services and all applicable local, state, national and international laws, rules, and regulations.
You are responsible for your activities and those of your Users. You shall not use the Services, our websites, or our software for activities which, in our sole discretion, may be Inappropriate or in a manner that interferes with or adversely affects our websites, our software, or the Services or use of the Services (including deliberate attempts to overload a system and broadcast attacks) or that would expose us to criminal or civil liability. Some examples of prohibited activities follow, but this is not an exhaustive list. You and your Users agree not to use our websites, our software, or the Services for:
In addition, you and your Users must comply with all applicable laws, rules, and regulations related to your use of our websites, our software, and the Services, specifically including data protection and privacy laws, as well as laws relating to unsolicited commercial electronic messages.
We reserve the right at all times to investigate any actual, suspected, or alleged violations of this Agreement. You shall reasonably cooperate with us in investigating and correcting any actual or alleged breach of this Agreement by yourself of any User. We further reserve the right to cooperate with legal authorities and Third-Parties in investigating any alleged violations of this Agreement, including disclosing the identity or of any User that we believe is responsible for such violation. We may implement technical mechanisms to prevent Agreement violations.
Nothing in this Agreement shall limit our rights and remedies at law or in equity that may be available.
If we, in our sole discretion, reasonably believe that you or your Users violated this Agreement, We may suspend your Services or access to our websites and our software without prior notice, terminate your Agreement with us, or block any traffic that we reasonably believe is in violation of this Agreement.
In addition to any other remedy we may have, we may charge you our standard hourly rate together with our reasonable legal fees, and the cost of equipment and material needed to investigate, respond to, and remedy any violations of acceptable use according to this Agreement.
We are under no duty to monitor your or your User’s activities, and we disclaim any responsibility for any of your or your User’s misuse of the Services, our software, or our websites. We have no responsibility for any User or other Third-Party material or information created, stored, maintained, transmitted, or accessible on or through the Services, our software, or our websites, and are not obligated to monitor or exercise any editorial control over such material. In the event that we become aware that any such material violates this Agreement or exposes us to civil or criminal liability, we may, but are not required to, block access to such material. Unless otherwise stated in this Agreement, we disclaim any obligation to any person who has not entered into an agreement with us for use of the Services, our software, or our websites.
If you become aware of any violation of this Agreement by anyone, including your Users, you must immediately notify us using the Abuse Report Form found here.
When you use, purchase, or subscribe to one of our Services you agree to that service’s specific Service Agreement which governs how both parties will fulfill their responsibilities regarding that service. These specific Service Agreements have different payment structures, and include terms, conditions, definitions, disclosures, and disclaimers beyond the ones described in this Agreement which you will also be bound to during the duration of using that service.
Due to the nature of our Services, our Service Agreements fall under one of the following types:
Some of our Services are subscription based and set up so that you will pre-pay for each month of service.
If you have subscribed to one or more of pay-as-you-go subscription based Services, you will pre-pay for each calendar month of the service unless either party terminates the Services and the associated Service Agreement.
Rates are subject to change. If the rate changes, You have the option not to renew the services for which you are subscribed before the rate change affects your next payment.
You will make all payments with an acceptable form of payment. We will not accept other forms of compensation, such as, but not limited to, referrals, or the trading of products or services.
Some of our Services are retainer-based and set up so that you will pre-pay a specific dollar amount for a pre-set time period (such as a month, 3-months, 4-months, 6-months, or a year). These retainer-based services may also be set up as a recurring subscription where the service will automatically renew unless terminated.
If you have purchased one or more of our retainer-based Services, you will pre-pay the agreed upon dollar amount which will become available as funds in your Account to use during the pre-set time period. The funds may be used to request us to perform various tasks from a detailed catalog of the service’s offerings. Each task has a set monetary value and when performed the tasks value will be withdrawn from the total in your Account. The funds in your Account may be used for the agreed upon time-period after which, the funds for that time period will expire with no refund.
Rates are subject to change. If the rate changes, You have the option not to renew the services for which you are subscribed before the rate change affects your next payment.
Both parties consider a payment late if it is received it on any day after the due date.
You agree to pay these additional fees if applicable:
We may choose not to charge a particular fee that is due. If We fail to charge a fee or delay charging a fee, it does not constitute a change in the fees, due dates, or exempt You from the fee or future fees.
For both parties’ protection, we may verify that communications between both parties, such as but not limited to, messages, phone calls, texts, or Support Tickets, are not false, forged, or impersonations of you. If a communication, message, or Support Ticket fails to pass the security review, it may be discarded, and we may inform you.
We verify that a Support Ticket or any request you make conforms to all the policies listed below. If a Support Ticket or request fails to pass this policy review, We will mark the Support Ticket as pending or closed depending on the situation and inform you.
There are four ways to terminate the Services and your access to our websites and this Agreement:
We may allow a period of a few days to pass before terminating the Services.
You may request the Services and your access to our websites to be reinstated, but first, you MUST pay any past due balance owed and any late payment fees.
Upon Termination of some of the Services (such as the Hosting Services), your website(s), email, data, and other services, backups, and software that depended on the Services you are terminating may no longer exist. It is Your responsibility to have a backup copy and plan to keep your website(s), email, data, other services, backups and software working and available with a new hosting service provider. You take on full responsibility to handle any of the tasks that we had performed as part of the Services that are terminating. You will absolve us of all liability regarding any part of your website or business active immediately. If you make any mistakes or receive any losses, you accept full responsibility. You will indemnify and hold us harmless to any copyright infringement or abuses, including attorney fees and legal expenses that are incurred from termination onward.
You guarantee, represent, and warrant that all the Content You place on the Services is owned, copyrighted, or licensed by you. And that you have obtained all waivers, authorizations, and other documentation that may be appropriate to evidence such ownership or licensing. We have the right to require you to show proof of such evidence and make duplicate copies of such evidence for us to keep at any time. You agree to indemnify and hold harmless us to any copyright infringement or abuses, including attorney fees and legal expenses that may be the result because of claims by Third-Parties related to such materials.
For clarification, Your Premium Software, Themes, and Plugins are those that You acquired, purchased, licensed, or otherwise provided for use with Your Website. You will not ask Us to pay for or renew the license of any of Your Premium Software, Themes, and Plugins under any circumstance. You will not expect Us to keep Your Premium Software, Themes, and Premium Plugins to be maintained, updated, upgraded, or working if your license to use them has expired.
For clarification, Our Premium Software, Themes, and Plugins are those that We acquired, purchased, licensed, or otherwise provided for use as part of the Hosting Services. You grant us the right to use, and We may make use of Premium Software, Themes, and Plugins. (Example: We often use the WP Rocket plugin to boost a website’s speed and performance.) If We do choose to use Our Premium Software, Themes, and Plugins, We will provide them at no extra cost to You while We are performing the Hosting Services. And We may maintain, activate, deactivate, update, install, uninstall, delete, or upgrade them. Upon termination of the Hosting Services, we will deactivate, uninstall, and delete them (see “Termination” section.)
Due to various causes, both natural and human-made the Hosting Services or Your Website could become unavailable or experience downtime. Third-Parties could cause these outages (see the “Third-Parties” section.)
When you submit a Support Ticket to Us. We will then work to resolve the Support Ticket. If the outage resides with the Hosting Servers, we will contact Liquid Web LLC to resolve the issue for You according to the reseller arrangement we have with them.
You realize that the website may experience downtime or error messages while it is undergoing maintenance. You will allow a reasonable time for maintenance to become complete and the website to be brought online.
The Services makes use of various services, software, plugins, and code, which include those from Third-Parties. Many of the Third-Parties may have entered into agreements, contracts, or licenses with either party separately.
Both parties will indemnify each other from Third-Parties according to the “Indemnity” section. You will not hold us responsible for the actions of any Third-Party or for any downtime, outages, or other losses associated with them at any time. You will be solely and entirely responsible for the ongoing use, payment, renewal, support, and maintenance of your Domain Name, Web Designer, or any other Third-Party.
Both parties will make reasonable efforts to work and cooperate with a Third-Party. You grant us the right to act on your behalf while performing the Services in connection with any Third-Party.
Your agreement with us grants you limited amounts of computer and Internet resources, such as an Internet connection speed, disk storage space, memory usage, bandwidth, etc. If You meet or exceed the limits stipulated by Your plan, We may temporarily suspend Your account, or other unwanted consequences may arise. We may also suspend or limit resources if Your payment failed or is late.
When these issues with Your plan arise, You will choose how You wish to handle the problem. You may either (1) make changes that lower the usage of these resources, or (2) upgrade the current package or agreement with Us to a plan that has ample resources for Your Website’s needs.
Various governing bodies regulate how both parties store, share, process, use, and disclose-the-use of the personal or private data of their citizens and residents. It is Your obligation and responsibility to learn, understand, and follow these laws. We are not legal counsel and not providing legal advice, and You will not construe us to be legal counsel or as providing legal advice.
We may inform You of the technical requirements that could be required to comply with various laws and regulations. You will not hold Us responsible for Your failure to comply with any part of any statute or regulation under any circumstances; also, You will not require, ask, or expect Us to inform You about compliance with any law or regulation. You will indemnify and hold harmless Us against any legal or financial obligations related to failure to comply with any laws.
While there is no singular law or regulation in the United States about privacy, the following federal and state laws may apply to You; (1) The Americans With Disability Act, (2) The Cable Communications Policy Act of 1984, (3) The Children’s Internet Protection Act of 2001 (updated in 2013), (4) The Computer Fraud and Abuse Act of 1986, (5) The Computer Security Act of 1997, (6) The Consumer Credit Reporting Control Act, (7) The Children’s Online Privacy Protection Act of 1998, and (8) (The State of California) Business and Professions Code. There may be other laws, regulations, and guidelines not mentioned here or new updates to these laws.
Many nations have laws regarding data and privacy. This list is not complete or updated: (1) Australia – Privacy Act of 1988, (2) United Kingdom – Data Protection Act 1998 (or DPA), (3) Canada – Personal Information Protection and Electronic Documents Act, (4) European Union – Data Protection Directive and the GDPR, (5) India – Data Protection section of the Information Technology Act 2000, (6) Singapore – Personal Data Protection Act 2012, (7) Malaysia – Personal Data Protection Act (PDPA) 2013, (8) South Korea – Personal Information Protection Act, and (9) Vietnam – Article 21 of the Law on Information Technology.
The International Laws could affect You if You operate in or conduct business with citizens or companies located in the country where the law is enforced.
If You provide a service (free services included) or conduct business with a citizen or resident of a European country, You may have to comply with the European Union’s General Data Protection Regulation. Informing You of technical requirements that may be required to comply with the GDPR, is beyond the scope of this Service Agreement/AUP and will be billed separately.
We may inform You of the technical requirements of complying with various tax laws and regulations. We do not provide tax services and are not a counsel about taxes. You will not construe Us as tax counsel. You will not construe Us as a legal counsel about taxes. You will indemnify and hold Us harmless against any legal or financial obligations related to failure to comply with any tax laws.
You will pay the amount of any sales, use, excise, or similar taxes applicable to the performance of the Firebolt Service or any other of Our services that you are a recipient of, if any, or, in place of such payment, You will provide Us with a certificate acceptable to the taxing authorities exempting You from payment of such taxes.
Our relationship with You will be an independent contractor. You will not deem any of Our personnel for any purpose to be Your employees. You and Your employees will not hold Us responsible to any governing body for any payroll taxes related to the performance of the Hosting Services or any of Our other services.
It is Your responsibility to learn about and collect the amount of any sales, use, excise, or similar taxes applicable to Your business under the law.
We will use qualified personnel to provide the Services. You agree that we and our franchisees reserve the right to make changes in our personnel, including the use of management, franchisees, staff, owners, employees, subcontractors, Third-Party service providers, interns, or apprentices.
You will allow us to incorporate our branding on any product resulting from the Services. For example, if you are using our website design service, we will place web hyperlink(s) at the bottom of each webpage on your website that promotes us.
We will grant you the right to promote us by placing hypertext links and badges on other websites and social media networks. You will use one of the appropriate badges or examples as directed on our websites or as described in an email message or other communication sent from us to you.
You grant us rights to use your names, trademarks, service marks, symbols, or any abbreviations, without your prior written consent for the promotion of the Services you are subscribed to or have purchased.
Both parties agree not at any time or in any manner, either directly or indirectly, to use for their benefit, or divulge, disclose, or communicate in any manner any information that is proprietary to the other party (e.g., trade secrets, know-how, and confidential information). Both parties will protect such information and treat it as strictly confidential. This provision shall continue to be effective after the termination of this Service Agreement and the Services. We may seek and obtain injunctive relief against the release or threatened release of such information in addition to any other legal remedies, which may be available.
We do not warrant or guarantee that functions contained in the Services or our websites will continue to operate and be error-free. You release and hold us harmless of any liability of damages for lost wages, income savings, or other incidental, consequential, or special damages arising out of the operational errors or malfunctions of the Services or our websites. Any future notices will not rescind this release.
EXCEPT AS EXPRESSLY OUTLINED IN THIS AGREEMENT, THE PARTIES SPECIFICALLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICES OR OUR WEBSITES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.
UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR ANY THIRD-PARTY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING FROM ANY PROVISION OF THE AGREEMENT SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFIT OR LOST BUSINESS, COST OF DELAY OR FAILURE OF DELIVERY, OR LIABILITIES TO THIRD-PARTIES ARISING FROM ANY SOURCE.
Each party agrees to defend, indemnify, and hold harmless the other party and its officers, directors, agents, affiliates, distributors, representatives, and employees from all Third-Party claims, demands, liabilities, costs, and expenses, including reasonable attorney’s fees, costs, and expenses resulting from the indemnifying party’s material breach of any duty, representation, or warrantee under the Agreement or the Services or our websites.
Neither party may assign or transfer the Agreement without the prior written consent of the other party, except that either party may, without the consent of the other, assign the Agreement to a controlled subsidiary of that party or a purchaser of all or substantially all of that party’s assets used in connection with performing the Agreement, provided the assigning party guarantees the performance of and causes the assignee to assume in writing all obligations of the assignor under the Agreement. The rights and obligations of the Agreement shall bind and benefit any successors or assigns of the parties.
Both parties will work to resolve disputes in the following order:
In any legal action between the parties concerning the Agreement or the Services or our websites, the prevailing party shall be entitled to recover reasonable attorney fees and costs.
The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein.
Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of the Agreement invalid, illegal, or unenforceable, the remaining portions of the Agreement (or portions of provisions) shall remain in full force and effect and construed best to effectuate the original intent and purpose of the Agreement.
This Agreement, along with all policies and the applicable Service Agreements identified above and incorporated herein by reference (collectively, the “Agreement”), is executed in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, where permitted by law, the English version will control and prevail.
Where the translated version is required to be provided to you and is to be considered binding by law:
When you sign and execute this agreement (whether on paper, or through electronic acceptance) you warrant that the representative who signs and executes this Agreement or any of the Service Agreements and Contracts on your behalf holds the authority to sign on your behalf and you designate them as an Approved Signer for all approvals related to the Services, our websites, and your Account. This representative will be responsible for all communication with us and all processes documented in the Agreement.
This Agreement and the individual Service Agreements for the Services you have purchased or subscribed to supersedes all prior agreements and understandings between the parties for the performance of the Services, our websites, your Account, our products, and courses and constitutes the entire agreement and understanding between the parties.
If you have any questions about this Agreement, please contact us by email or regular mail at the following address:
Attn: Legal Department
4015 Belle Terre Blvd.
Myrtle Beach, SC 29579
helping #BetterTheWorld since 2010