Refund and shipping policy

For Contracted Services, see the specific terms found in the contract.

Subscription-Based Payments

We accept all major US credit cards. Payments are either monthly or yearly. The client prepays for each service period.

Subscription-Based Cancellations

You may cancel at any time. Upon cancellation, your services are immediately terminated. We may terminate service for non-payment, system abuse, inappropriate usage, and/or technical or billing problems.

Subscription-Based Refunds

For cancellations due to system abuse or inappropriate usage: No refund will be given.

For client cancellations on monthly cycle subscriptions:

Cancellation during the first month of service; no refund will be given.

Cancellation during subsequent months; if cancellation occurs during the first 14 days in the monthly service period, half of the amount paid for the month will be refunded; otherwise, no refund will be given.

For client cancellations on annual subscriptions:

Cancellation during the first month of service; no refund will be given.

Cancellation during subsequent months; the refund will be based upon the number of months remaining in your annual subscription. If cancellation occurs during the first 14 days of the yearly service period, 3/4 of the amount paid for the year will be refunded; if the cancellation occurs during the first half of the annual period, 1/2 of the amount you paid will be refunded; otherwise, no refund will be given.

Shipping

Our services are internet-based; no physical goods are shipped.