Refund and shipping policy

Items purchased in the RdyToGo shop are subject to the following Refund and Shipping Policies:

At this time there are no refunds for any items bought from the RdyToGo store.

Except for items for pickup at a RdyToGo studio location or delivered by the RdyToGo staff in person, the following shipping options are available:

  • For Ethernet cables: We charge a Flat Rate of $5.00
  • Everything Else: We will pick from USPS, UPS, and FedEx. We will use the least expensive method available at our discretion to ship items to you. If you would like an exception, please call 1-888-705-3403 for making a special arrangement.

 

We generally process orders within 2 business days of receiving them.

Meteor Forms Specific Refund and shipping policy

Meteor Forms purchased in the RdyToGo are subject to the following Refund and Shipping Policies:

Payments

We accept all major US credit cards. All payments are subscription based. Payments are either monthly or yearly. The client prepays for each service period.

 

Cancellation

You may cancel at any time. Upon cancellation, your services are immediately terminated. We may terminate service for non-payment, system abuse, inappropriate usage and/or technical or billing problems.

 

Refunds

For cancellations due to system abuse or inappropriate usage:

No refund will be given.

 
For client cancellations on monthly subscriptions:

Cancellation during the first month of service; no refund will be given.

Cancellation during subsequent months; if cancellation occurs during the first 14 days in the monthly service period, half of the amount paid for the month will be refunded, otherwise no refund will be given.

 
For client cancellations on annual subscriptions:

Cancellation during the first month of service; no refund will be given.

Cancellation during subsequent months; the refund will be based upon the number of months remaining in your annual subscription. If cancellation occurs during the first 14 days in the yearly service period, 3/4 of the amount paid for the year will be refunded, if the cancellation occurs during the first half of the annual period, 1/2 of the amount you paid will be refunded, otherwise no refund will be given.

 

Timing and Publishing

After purchasing the service and uploading your blank forms, we may take as many as 5 business days to setup your form on our end. You will need to paste our embed code on your website to publish the form.

 

Shipping

This is an online service, no physical goods are shipped.